Lightspeed Blog

Online Behavior: Mobile vs Desktop

Posted by Lous van Eijndhoven on Apr 12, 2018

One of the trends within organizations nowadays is putting the customer central; setting the customer at the heart of your business and immerse yourself among your target. This enables you to fully understand your customer’s needs and successfully respond on that.

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Topics: mobile marketing research, mobile surveys, modern surveys

Smart Speakers: The Next Step for Modern Survey Design? 

Posted by Katy DiGiacomo on Apr 5, 2018

Smart speakers are dramatically affecting consumers’ daily lives. According to Quartz blog, “These devices give companies access to a trove of user data in the form of every command a user asks of their device.” Today, 34 percent of Americans own a smart speaker and a new wave of devices are now hitting the consumer market.

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Topics: Consumer Insights, marketing research technologies, modern surveys

Storytelling: A Modern Data Love Story

Posted by Laura Sigman on Mar 1, 2018

The marriage of brands and data can often be a platonic affair; sometimes loveless, but at the same time accepted as just the way things are.

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Topics: Video, research on research, data append, facial coding, modern surveys

High Quality, Clean Data: 5 Design Best Practices

Posted by Lous van Eijndhoven on Jan 25, 2018

Bold, creative, fast insights requires not only high quality respondents, but effective and efficient quality control methods. If you use untruthful data, you or your clients are ultimately being misguided in the business decisions that you are basing off of these facts and figures. So, what can we do to avoid this and drive ‘quality’ into the right direction?

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Topics: Survey Design, Data Quality, modern surveys

10 Diagnostic Techniques to Help Optimize Mobile Surveys

Posted by Steve Wigmore on Dec 14, 2017

Change. It’s a concept that some professionals fear, while others embrace head on. It’s also inevitable, and in the marketing research space we must adapt to how consumer behavior and technology are forcing us to change the way we collect data from the modern respondent. First and foremost, they’re wanting to participate in research on mobile devices, but adapting survey research isn’t always easy or straightforward. We can’t ask a long list of questions we want answers to; we need to write questions that people want to answer. Gone are the data-entry centric, prescriptive question formats, and in are conversational question formats.

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Topics: Mobile, Survey Design, modern surveys

6 Ways to Build a Modern Survey

Posted by Melissa Moxley on Dec 1, 2017

Technology is evolving, and so is consumer behavior. As researchers, we've adapted our survey designs and interview techniques as a result. But modifying survey designs for today's respondent isn't as simple as making it mobile compatible. Surveys need to be optimized for a better, more modern consumer experience. Here are six tips to consider when building a modern survey.  

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Topics: Survey Design, modern surveys

Modern Surveys Need the ‘Write’ Stuff, Too

Posted by Jacqui Amaral on Nov 8, 2017

You want simple, faster, better access to data and people.

We’ve heard this message loud and clear. Industry statistics have overwhelmingly communicated that consumers are living and working on their smartphones and tablets, but researchers are not writing surveys to reach the modern respondent.

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Topics: Survey Design, modern surveys

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