Kantar's Profiles Blog

What steps do you take to generate Quality data?

Posted by Chris Stevens on Nov 28, 2019

Today users of research data and insights are regularly – and maybe unwittingly - confronted by a tradeoff between speed, quality and cost whilst juggling the need to move faster with tighter budgets.

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Topics: Research Quality, Innovation, Survey Length, Survey Design, Online Sampling, Market Research, Data Quality, marketing research best practices, Survey Engagement, modern surveys, Sourcing

Accessing the Already Connected Consumer

Posted by Jeff Tsui on Nov 7, 2019

Our main goal in research is to better understand the audiences that impact our business decisions. And to do this, it's important to reach a representative group of engaged people. 

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Topics: Mobile, Social Media, Survey Design, Online Sampling, Digital Consumer, Consumer Insights, modern surveys, Sourcing

Ask The Lightspeed Expert: The Mobile Impact

Posted by Melissa Moxley on Mar 21, 2019

“You need to allow smartphone respondents into your survey!" Those of us in the business of survey design and panel management have been telling researchers this for years now, but we need to show you and not just tell you why.

In our latest Q&A, Chris Stevens, Chief Research Officer at Lightspeed, reviews some of the sticking points around this. 

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Topics: Mobile, Survey Design, mobile first, mobile marketing research, mobile surveys, Ask the Expert

Step by Step Guide to Modernizing Your Surveys

Posted by Jon Puleston on Oct 23, 2018

By engaging with consumers in meaningful ways, you’ll capture data on what they think, what content they see and what they do. Our Modern Survey Design techniques enable you to know more by asking the right questions in the right way.

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Topics: Survey Design, questionnaire design, marketing research best practices, modern surveys

High Quality, Clean Data: 5 Design Best Practices

Posted by Lous van Eijndhoven on Jan 25, 2018

Bold, creative, fast insights requires not only high quality respondents, but effective and efficient quality control methods. If you use untruthful data, you or your clients are ultimately being misguided in the business decisions that you are basing off of these facts and figures. So, what can we do to avoid this and drive ‘quality’ into the right direction?

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Topics: Survey Design, Data Quality, modern surveys

10 Diagnostic Techniques to Help Optimize Mobile Surveys

Posted by Steve Wigmore on Dec 14, 2017

Change. It’s a concept that some professionals fear, while others embrace head on. It’s also inevitable, and in the marketing research space we must adapt to how consumer behavior and technology are forcing us to change the way we collect data from the modern respondent. First and foremost, they’re wanting to participate in research on mobile devices, but adapting survey research isn’t always easy or straightforward. We can’t ask a long list of questions we want answers to; we need to write questions that people want to answer. Gone are the data-entry centric, prescriptive question formats, and in are conversational question formats.

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Topics: Mobile, Survey Design, modern surveys

6 Ways to Build a Modern Survey

Posted by Melissa Moxley on Dec 1, 2017

Technology is evolving, and so is consumer behavior. As researchers, we've adapted our survey designs and interview techniques as a result. But modifying survey designs for today's respondent isn't as simple as making it mobile compatible. Surveys need to be optimized for a better, more modern consumer experience. Here are six tips to consider when building a modern survey.  

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Topics: Survey Design, modern surveys

Modern Surveys Need the ‘Write’ Stuff, Too

Posted by Jacqui Amaral on Nov 8, 2017

You want simple, faster, better access to data and people.

We’ve heard this message loud and clear. Industry statistics have overwhelmingly communicated that consumers are living and working on their smartphones and tablets, but researchers are not writing surveys to reach the modern respondent.

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Topics: Survey Design, modern surveys

The Move to Mobile First

Posted by Melissa Moxley on Mar 23, 2017

How frequently do you use your smartphone or tablet throughout the day?

Every day, consumers are spending more and more time connected to their devices. This is where they live and this is where they work. As consumers increasingly live digitally with numerous connected devices, marketers have the opportunity to harness behavioral information in real time utilizing passive measurements. With use of mobile continually escalating world-wide, and in some markets surpassing desktop usage, there has never been a better time to program online surveys that are device agnostic, fully responsive and touchscreen optimized. 

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Topics: Mobile, Survey Design

Practical Tips for Writing and Designing Better Survey Questions [SlideShare]

Posted by Melissa Moxley on Nov 9, 2015

Creating effective surveys can turn insights into action; high-quality data can build a company into a brand.

Survey design requires a detailed focus on the consumer experience. It’s an art and a science. From mobile first to gamification, we need to fundamentally rethink our approach by understanding what triggers dropouts.

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Topics: Survey Design

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